Successfully tested last year at
Restaurant en Coulisse, the concept of digital video screens for menu boards has now crossed over to its fast food cousin in Disneyland Park,
Café Hyperion. Under the shadow of the
Hyperion airship in
Videopolis, guests now choose their counter service meals from five LCD monitors mounted above each serving area. The advantage presumably being that, aside from the menus apparently looking more enticing and being better illuminated, they’re easier to update with new food choices — or rather, prices.
Disneyland Paris has led the way with technical innovations like this, the most notable being its two park “Tips Boards”, which use LCD screens linked directly to the turnstile counters at each attraction, while other resorts still use chalkboards and stick-on wait times. However, digital technology in counter service restaurants has arguably been put to much better use around the world — the
self-service ordering kiosks at locations such as Disney California Adventure’s
Taste Pilot’s Grill, for example, should have been introduced over here long ago, reducing painful wait times at that first ordering stage and of course, providing perfect service in every language.
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